India’s taxation system has undergone numerous reforms in recent years, yet businesses continue to face significant challenges in navigating it. While initiatives like corporate tax cuts and the implementation of the Goods and Services Tax (GST) have signalled positive momentum, the actual experiences of enterprises, particularly small and medium-sized ones, reveal a different picture. Complicated compliance procedures, inconsistent enforcement, and a digital infrastructure still maturing have made it difficult for companies to fully capitalize on these reforms.
A System Still Mired in Complexity
At the heart of the issue lies the sheer complexity of compliance. Businesses frequently grapple with evolving regulations, sector-specific exemptions, and multi-tiered GST slabs that contribute to confusion and significantly inflate compliance costs. Although the tax administration has digitised many processes, the underlying system is far from seamless. Delays in assessments and refunds, errors in automated filings, and lack of platform interoperability continue to frustrate businesses and erode operational efficiency.
Corporate Tax Reform
On the corporate tax front, India has taken decisive steps to become more competitive. Domestic firms now enjoy a reduced tax rate of 25%, while new manufacturing companies can opt for a 15% concessional rate, provided certain conditions are met. However, foreign companies still face a substantially higher effective tax rate, up to 35%, which remains a major impediment to attracting long-term international investment. This disparity, in a global economy that increasingly rewards tax predictability and neutrality, places India at a disadvantage compared to more streamlined jurisdictions.
Administrative Bottlenecks and Legal Gridlock
Compounding the challenge is the country’s over-reliance on litigation. Tax disputes often drag on for years, tying up valuable capital and resources while creating prolonged periods of uncertainty. The absence of an efficient, technology-enabled dispute resolution mechanism has meant that businesses must frequently resort to prolonged legal battles, undermining trust in the system and discouraging voluntary compliance.
Cross-Border Complications in International Tax
For multinational corporations, managing transfer pricing and adhering to India’s evolving approach to international taxation presents yet another hurdle. While India has made moves to align with OECD standards, particularly in the context of the digital economy, the regulatory environment remains unpredictable. Inconsistent interpretation and retrospective demands have added layers of complexity, especially for businesses operating across borders.
GST: The Reform That Still Needs Reform
The introduction of GST was meant to unify India’s fragmented indirect tax regime, but it still falls short of that promise. With multiple slabs, frequent changes, and a web of exemptions, GST remains a complex and often confusing system. Rather than simplifying business operations, it has in many cases increased the administrative burden and compliance risk.
The Way Forward: Building a Smarter, Simpler Tax Ecosystem
To move forward, India needs a tax regime that reflects the ambition of its economic aspirations. GST must be simplified, its slabs consolidated, and its exceptions minimised to allow for a more consistent application across sectors and states. The rationalisation of corporate tax rates should continue, especially for foreign companies, to make India more attractive to global investors. More investment in smart digital tax infrastructure will improve accuracy and efficiency and provide a more intuitive interface for taxpayers. At the same time, fast-track and technology-driven dispute resolution systems are urgently needed to resolve issues quickly and rebuild trust between businesses and tax authorities. Providing clear, timely guidance on cross-border tax policies and international standards will also go a long way in reducing ambiguity and friction.
Reform for Resilience and Growth
The Indian government has taken important steps, but businesses are now looking beyond incremental change. What’s needed is a tax system that aligns with global best practices and compliance and supports growth. India’s competitiveness as a global economic power hinges not only on its policy vision but also on the strength and stability of its tax architecture. A modern, business-friendly tax framework can be the bedrock of long-term investment, innovation, and sustained economic leadership on the world stage.
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